Venice Airport Guide to Venice Airport (VCE)

Services at Venice Marco Polo Airport (VCE)

Venice Airport provides the following services to all passengers to make more comfortable and enjoyable the passenger’s stay at the airport.

 

Basic Services

Find retail stores located on the ground floor of the terminal with Clothing, Accessories, Electronics, Food, Jewels, Magazines & Newspapers & Books, Glasses, Watches, Drugstore, Perfumes, Souvenirs, Wine, etc.

Food and Beverage brands are located on the first floor of the main terminal.

 

Other services

Marco Polo Airport also counts with the services displayed as follows:

Lost & Found

For lost properties within the airport premises, please contact the Lost Property Office owned by SAVE. Service hours: From 03:00 pm to 06:00 pm. Location: Ground level.

On the other hand, for lost properties on the aircraft, please contact with your airline. The refence location is the Lost & Found desk. Location: Arrivals Hall, opposite baggage claim area.

In order to report a lost item or to retrieve it, please contact to the handling company serving your airline:

ATA Airports & GH Venezia: +39 041 2609226. Assistance desk service hours: 10:00 am to 12:30 pm, 02:00 pm to 06:00 pm. Telephone assistance: 09:00 am to 05:00 pm.

AVIA Partner: +39 041 2609227. Assistance desk service hours: 10:00 am to 01:00 pm, 03:00 pm to 06:00 pm.

GH Venezia: +39 041 2609226. Assistance desk service hours: 09:00 am to 05:00 pm.

For valuable items lost on the aircraft you may contact with the Lost Property Office of SAVE.

 

Free WiFi

Marco Polo Airport has at their passengers disposal a free WiFi service.

 

Marco Polo Club VIP Lounge

Venice Airport Terminal counts with Marco Polo Club VIP Lounge. Location: Upper level of the main terminal, Airside.

Offered services: Snacks, drinks, showers, free WiFi, Magazines, TV, flight information, mobile phone chargers.

Service hours: Daily from 05:00 am to 11:00 pm.

Access fee: € 40.00 / passenger.

Tickets can be purchased to the VIP Lounge and also to the priority lane at the security screening by just getting to the SAVE ticket counter.

Purchase your ticket here.

 

Travelling with children

There are several services specially designed for travelling with children: Strollers, Special security checks for baby foods, nursery, prengnant women and information and recommendations related to unaccompanied children.

 

Passengers with Reduced Mobility

Venice Airport offers assistance for Passengers with Reduced Mobility (it is recommended to request it before arrive at the airport).